HUD Compliance: Fair Housing Complaints Should be Taken Seriously via Property Management Insider

Each year, the United States Department of Housing and Urban Development (HUD) receives about 12,000 complaints against properties for alleged violations of the Fair Housing Act. For every complaint received there are another 10 inquiries at Fair Housing and Equal Opportunity (FHEO) regional offices from people who think they may have been discriminated against.

Complaints or inquiries – mostly from the apartment industry – roll into the country’s 10 regional FHEO offices by phone, mail, and the HUD website. Almost five of all received each day usually merit enough attention that the FHEO staff springs into action. Region VI, comprised of Arkansas, Louisiana, New Mexico, Oklahoma and Texas, was particularly busy last year.

FHEO Region VI Director Garry Sweeney said the region logged 2,000 complaints in 2011 between his office and contracting Fair Housing Assistance Program agencies. About 300 thought to have national impact were processed through HUD, and federal charges were issued in two.

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