When looking at the top reasons a resident chooses not to renew their lease, four of the top 10 reasons have to do with “creature comforts.” Besides the usual suspects related to finances or relocation, it’s remarkable that a large portion of the residents who are ready to call it quits could be saved with a small investment by the property management team.
Here are the top “creature comforts” that can make or break the renewal decision:
Read more...Resident Retention: The Importance of Resident Comfort in the Renewal Decision | Property Management Insider
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