I’ve worked with a lot of apartment properties over the years, both on the owner/operator side as well as the tenant feedback side. In that time, I’ve run across a lot of myths that seem to be passed along from team member to team member until no one is sure how the information first came about or thinks to question it. I’d like to dispel some of the most common myths surrounding tenant retention based on data that comes from hundreds of thousands of tenants across the country through our resident feedback programs. The truth may pleasantly surprise you.
Read more...The Top 5 Myths of Tenant Retention - Property Management Insider
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