While overall resident satisfaction remains unchanged this quarter, with 76.7% of residents indicating their overall satisfaction is "good" or "excellent," renewal intentions have reached an all-time low. Only 51.4% residents this quarter responded that they "probably would" or "definitely would" renew their lease, down 0.9% from one year ago.
Read more...Kingsley: Renewal Intentions Hit All-Time Low | Multifamily Executive Magazine | Resident Life, Property Management, Kingsley Associates
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